Here’s what your boring app would look like as a conversation
I like this article about how conversational software can facilitate our work lives. It helps us to find information quickly, to decide what to do next and to take action steps.
In years to come, conversations will breathe new life into software — particularly the boring enterprise tools millions of knowledge workers begrudgingly use every day. Conversational user interfaces (CUIs) work because of our familiarity with messaging. Even the most technically complex interactions can look as simple as getting an SMS text when presented as a conversation.
There are three benefits conversational user interfaces have over traditional software, and we believe these lessons can inform and inspire the redesign of countless online services. To illustrate the potential of conversational interfaces, we’ve reimagined what Google Analytics — one of the most widely used (and widely despised) pieces of enterprise software — could look like as a conversation.
What’s it all for, anyway?
Before diving into our redesign, it is important to consider some fundamental questions. What is enterprise software for? What job does it do for the…
Read the entire article from TechCrunch here: Here’s what your boring app would look like as a conversation