Two more Galaxy Note 7 phones catch fire, Samsung allegedly stonewalling users
I wonder, will Samsung ever be able to fix this phone? Would you get a Galaxy Note 7 after all this drama?
Another two of Galaxy Note 7 phones that were replaced under the recall have lit on fire, with a text inadvertently sent to one of the owners in the middle of support communication exchanges suggesting that Samsung is attempting to “slow down” user complaints about the phone.
On Tuesday, another Kentucky man’s Galaxy Note 7 phone lit on fire, sending him to the hospital with acute bronchitis caused by smoke inhalation. Samsung said nothing publicly about Tuesday’s fire at the time, potentially contributing to an event the next day at the Louisville airport the next day.
“Just now got this. I can try and slow him down if we think it will matter” — Samsung tech support misdirected text message
“The phone is supposed to be the replacement, so you would have thought it would be safe,” Michael Klering told television station WKYT about Tuesday’s fire. “It wasn’t plugged in. It wasn’t anything, it was just sitting there.”
Klering had the phone for slightly more than a week, and claims it…
Read the entire article from AppleInsider here: Two more Galaxy Note 7 phones catch fire, Samsung allegedly stonewalling users